Web Chat Services

Businesses and internet-based services can no longer operate from 9 to 5. Customers demand access according to their schedules which requires companies to provide around the clock access in order to remain the vendor of choice.

When customers are on your site, your TelAssistant Web Chat receptionists are there to answer questions while your customers are in buying mode.

Add a personal touch to an impersonal process

• Immediate personalized responses to questions
• Extended, convenient customer service hours
• Increased customer confidence in purchase decisions
• Give your customers a personal touch shopping experience

Grow Your Business, Improve Your Bottom Line

• Build a reputation for exemplary customer responsiveness
• Increase customer loyalty
• Reduce “abandoned” shopping carts
• Fewer product returns
• Get an entire TelAssistant Live Web Chat Team for less than the cost of adding 1 full-time staff person