Attorney Telephone Answering

What’s the number one objection from callers to an attorney’s office? Not being able to reach the attorney in person or speak with an informed member of the staff.

While the evidence may prove that the call came in after hours, during lunch time or even when you were giving expert legal advice to another client, the verdict in that caller’s mind is final –  Unreachable, Unprofessional.

When a potential or existing client calls your practice, they want to talk to someone who can help. TelAssistant’s Legal Answering Service allows you to overcome the unreachable objection each and every time a call comes in.

The TelAssistant Attorney Answering Service Team provides you with all the benefits of a professional, onsite legal receptionist for much less than the cost of even a part-time new hire.

• Effective call screening to meet your client assessment guidelines according to your prescribed procedures
• Convert more calls into clients with an immediate response to opportunities as they arise
• Obtain accurate personal and incident data on the first call, not the follow up return call
• Delegate routine inquires and tasks such as appointment scheduling, directions to court, etc.
• Save more of your time for legal advice and representation

• The total call management solution for private practice
• Efficient “fill the gap” back up staff to supplement your existing onsite staff
• Professional call management available 7 days a week, day and night
• An entire Live Remote Receptionist Team for less than the cost of part-time assistant!
• Attorney telephone answering experience

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